MDM Workflow email - Error - Could not send e-mail

[Former Member]

Hi All

I am trying to send E-mail notification through workflow. the steps I done are..

1. In console for a user i hava set email id

2. In workflow notify step I am specifying that particular user.

3. In mds.ini file - <b>Mail Server=10.25.121.140</b> - Here I am specifying IP address of mail server

4.I restarted I MDS service after editing mds.ini file.

But I am getting error as

<i><Error ts="2007/10/11 12:02:28.472 GMT" tid="11028" entry-no="367">Could not send e-mail [10033 : Mail_Test : Notify] [Mail Server:10.25.121.140] [From Address: ] [To Address:mugdha@mdm.com].</Error></i>

Please point me out if I am missing on anything.

Thank You,

Mugdha Kulkarni

[Former Member]

Hi Mugdha,

In mds.ini file : Mail server= -

---

, you have to give the webmail address/your domain address not the IP address.

then it will work.

Reward points if it helps

Regards

srinivas

[MichalKrawczyk]

hi,

try checking this thread:

also are you sure that your server where the MDM station is placed

can connect to your mail server ? (ports, firewals)

as this also might be the cause

Regards,

michal

[Former Member]

Hi Michal,

Thanks for replying,

data manager reference guide specifies parameter in mds.ini file to be like

<b>Mail Server=mail.domain.com</b>

wherein i have specified Mail Server=IP address of mail server.. is i correct or it has to be something else?