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Reset password for non ldap users from portal logon page


In our test portal we have both ldap users(read only) and users which are just created in the portal.

If we on the portal logon page choose "Get support" and function "Reset password" and fill out the details, then we are always told that the entered details are not correct. I can somehow understand this for the ldap users as it is read only, but it should work for the users created in the portal, shouldn't it?

We have another portal without ldap, and there it works fine?

Our portal is EP 6 sp19

I have been searching SDN and sap helt without any luck, so now I try U.

Please help

Thanks in advance


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