Generating Tickets for Alerts in XI

[Former Member]

Hi Experts,

How to connect XI to a ticket generation tool like Clarify Client for alerts in XI?

Please send me some links and PDF's.

Regards

Pravesh

[Former Member]

Hi

you can achieved this functionality by using a UDF for alert generation and also give the details of your clarity tools in the UDF i.e. URL etc.

Thanks

sudhir sharma