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Problem using customer material info record in sales order

Hi experts,

I am trying to use the customer material info record setup for a material for example 877 is the actual material no. and I have setup the info record for this material as K-4711-02. The setup looks fine with no problem which I defined.

But when I try to create the sales order for this material using the customer specific material no. K-4711-02 ie., i entered this in Material column for the item 1 and qty. Then, tried to save it gives me the error "Material K-4711-02 is not defined for sales org 1000, Distr.chan.12 language DE"

Whereas if I put the actual material no. 877 in the material column and press enter, no problem and it gives me the correct no. K-4711-02 in the 'Customer Material number" column.

I am not sure how this functionality works. Whether do I need to indicate K-4711-02 in the Material column or the actual material no. 877

Pls advise.

Br,

Umesh

Former Member
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