OSS Connect RFC
I am trying to setup solution manager and it requires a connection to OSS. I have been reading notes and threads for 2 days and I am still a little confused.
Do we need a Saprouter in order to connect?
The RFC SAP-OSS sm59 connection is unable to connect at the moment. We have never connected with SAP before so do I have to fill in the Remote Connection Data Sheet (Note 28976)?
Any help would be greatly appreciated!
Good morning - Even with a VPN connection to SAP you still need to have SAPRoter installed and configured to allow routes from SAP to the SAP servers and vice versa. When you have to open a connection for SAP to do remote troubleshooting, you will download a program called the Service Connector.
In order to enable SAP access to a customer system the network connection between customer's SAProuter and SAProuter at SAP (on sapservX) needs to be connected. SAP Service Connector accomplishes this by establishing an RFC connection from customer's PC via customer's SAProuter and SAP's SAProuter to the SAP Support Backend.
So as you can see, you have to have a SAPRouter that talks to their SAPRouter. You can install SAPRouter anywhere in your landscape. It operates on port 3299, so make sure that on all SAP servers you have an entry like this in the /etc/services (or C:\Windows\System32\Drivers\etc\services) file:
sapdp99 3299/tcp # SAP System Dispatcher Port
If you need more information, please let me know. We switched to a VPN connection last year as well.