I have a person who gets an empty launchpad under MSS > Reports. The reports are added from the MDT, but it is still empty. If other persons login on his computer the launchpad is displayed with all reports. So it is no problem with the PC or the browser. His launchpad only shows the button Change Launchpad with the popup for changing the launchpad. But this popup shows no reports and the button Add Folder is missing.
I think it is a problem with his role but I have no idea.
Can anyone help me, please!