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Agent assignment 's icon become not active

Hi guys,

i am currently facing this problem , in PFTC, step 657 object BUS2105, method RELEASEUPDATEPROFILE , in Dev the agent's icon is green (active) , somehow in production, it becomes not active (gray) color, can you please help and advice, how the icon can become not active?

Former Member
Former Member replied

Hi,

when you are inside Wf builder and select the particular step by double clicking, click on the Button near Agent assignment inactive icon.

After that you will be able to see the screen where you can choose the task <i>Attribute</i> ( Button) as General task or which ever is required .

Regards,

Akshay

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