Service Desk Smart form question
Can some tell me the code behind listing the Long text of a message in a smart form.
Currently the form I have only lists the short description when I send the email via action profile
I would like to include the LONG TEXT when sending mail to the user thus require similar long text code as above please.
Where do you get these codes from anyway?
I suggest you take a look at the SAP Smartform CRM_SLFN_ORDER_SERVICE_01
Go to the section Next Page --> Main Main Window --> TEXT_HEADER_LOOP
You can use this procedure / coding to include the long texts of a support message into your smartform.