Support package upgrade in CRM MSA
we need to implement/upgrade CRM MSA with <b>SAP support packages</b> for our client. I've few question here.
<i>1.What precautions need to be taken before/during SP Upgrade?
2.How is it achieved in CRM/MSA?
3.What objects/applications would be affected when SP upgrade is done?
4.How much effort is required for the same?</i>
Any pointers/help would be grateful.
<b>***Useful answers would be awarded***</b>