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Support package upgrade in CRM MSA

Hi,

we need to implement/upgrade CRM MSA with <b>SAP support packages</b> for our client. I've few question here.

<i>1.What precautions need to be taken before/during SP Upgrade?

2.How is it achieved in CRM/MSA?

3.What objects/applications would be affected when SP upgrade is done?

4.How much effort is required for the same?</i>

Any pointers/help would be grateful.

Regards,

PG

<b>***Useful answers would be awarded***</b>

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