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OSS messaging Configuration

Former Member
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Hello Gurus,

I have Solution Manager 4.0 with SPS12 on UNIX platform.

I want to configure OSS Messaging for my satellite systems.

Could anyone guide me how to configure that please?

Thanks in advance

Regards

Pranav

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi

Check the SPRO points for this configuration

Connecting the Solution Manager Service Desk with an external service

desk requires that the external service desk implements the same web

service interface as the Solution Manager Service Desk.

PLease check note 962383.

check SAP Network Blog: Setting Up SAP Service Desk 1,2,3 and GoSAP Network Blog: Setting Up SAP Service Desk 1,2,3 and Go

You view these weblog config guides.

/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go

/people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm

FAQ

https://www.sdn.sap.com/irj/sdn/docs?rid=/library/uuid/a281d7ea-0c01-0010-679d-b8c7fd120295

/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies

also the technical paper available on service.sap.com in media section of solman.

Please reward points.

raguraman_c
Active Contributor
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Hi,

First you need to Setup servicedesk in your SOLMAN.

--Ragu