on 10-10-2007 5:03 AM
Hello Gurus,
I have Solution Manager 4.0 with SPS12 on UNIX platform.
I want to configure OSS Messaging for my satellite systems.
Could anyone guide me how to configure that please?
Thanks in advance
Regards
Pranav
Hi
Check the SPRO points for this configuration
Connecting the Solution Manager Service Desk with an external service
desk requires that the external service desk implements the same web
service interface as the Solution Manager Service Desk.
PLease check note 962383.
check SAP Network Blog: Setting Up SAP Service Desk 1,2,3 and GoSAP Network Blog: Setting Up SAP Service Desk 1,2,3 and Go
You view these weblog config guides.
/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go
/people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm
FAQ
https://www.sdn.sap.com/irj/sdn/docs?rid=/library/uuid/a281d7ea-0c01-0010-679d-b8c7fd120295
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies
also the technical paper available on service.sap.com in media section of solman.
Please reward points.
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Hi,
First you need to Setup servicedesk in your SOLMAN.
--Ragu
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