Customer refund or Vendor payment

[Former Member]

Hi ...

What should be the procedure if I want make a refund to customer or the vendor pay me due to overpayment?

For exmaple:

Customer has credit balance: USD10 (refund to customer), or

Vendor has debit balance: USD20 (we claim this amount from vendor)

What is the tcode can handle this?

Thanks.

[Former Member]

OK ... I try the following steps:

First my case is I have the following data:

Customer has Credit balance: USD10 (refund to customer), or

Hence, I want to pay this customer. What I did is:

F-27, use

PK:05 - Customer (Debit) - Outgoing payment,

Document type: DG - Customer credit memo

Create the following double entries from financial point of view:

Debit Customer: USD10

Credit Bank: USD10

Then I used F-32 to clear the customer balances: Credit balance (Refund Amount) with Debit balance (Payment Amount, created through F-27)

My Question: can i do this in SAP practice? Any better way?

For my case, I don't think:

F-28 - Post Incoming Payments

F-31 - Post Outgoing Payments

can do handle, right?

[Former Member]

If you need to clear your open item transaction

Try

F-28 - Post Incoming Payments

F-31 - Post Outgoing Payments

Message was edited by:

Bird

[Former Member]

Hi Ashish Jain,

I tested f-27 Accounts Receivable, but can't make accounting like:

Debit Customer, USD10

Credit Bank, USD10

How to make the above double entries so that I can clear the open item of customer, debit USD10 and credit USD10?

Thanks

[Former Member]

Hi Ckchin,

You can use credit/debit memos for customer or Vendor using t-code

f-27 Accounts Receivable

f-41 Accounts Payble

Regards

Ashish Jain