Portal page/connection timeout for boradcaster

[Former Member]

Hi Gurus,

I have a problem with a timeout in the portal, or in the broadcaster to be exact. There is a timeout of 15 minutes in this, and for one broadasting that causes a problem and we get an error message saying: Screen output without connection to user.

Otherwise when using the portal we do not have this timeout, and not in web reports either.

Does anybody have any idea about where to find this timeout parameter?

Thank you in advance,

Mikael

[chinmaya_sahoo · Accepted solution]

Hi Mikael

OS level time out path is the following.

\usr\sap\<EP_SID>\j2ee\j2ee_01\cluster\server\services\servlet_jsp\work\jspTemp\irj\root\WEB-INF\web.xml

Change the element

<session-timeout>

30

</session-timeout>

Cheers..

[Former Member · Accepted solution]

Hi Chinmaya,

I have checked the setting but it is 3600 in our system (1 h), and the timeout is after 15 min, so it must be some other setting. Any ideas?

Thanks in advance,

Mikael

[Former Member · Accepted solution]

Hi Mikael,

Check notes 49730 and 829399.

Regards,

Shyam.

[chinmaya_sahoo]

Hi Mikael

1. Goto Portal Catalogue -> Content Provided by SAP -> End User Content

2. Edit the 'Default Framework Page' (if you have created your own framework page then edit your's Portal framework)

3. Select 'Desktop InnerPage' and edit it

4. Set the value in "PageTimeout" property.

Check what value is set there.

Cheeers..

[Former Member]

Hi,

I have checked the notes but they do not seem to relate to our problem.

I have also checked the timeout, and in both the SAP Default Framework Page and our own defined, the timeout is 300000 (5min), so this does not either to be the correct timeout.

Best regards,

Mikael