Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Service desk configure Dependant messages

Would anyone know if the following is possible for service desk functionality in SOLMAN 4.0 SP12 and how to configure plse.

I want to create a Global message (Parent) and attach dependant messages to it (I have configured this and it works) BUT when I close the Global message all the dependant messages should automatically close.

I tried doing this via an action profile but when I close the global messages it somehow doesn't seem to close the child calls (i.e. dependant messages).

Your help and opinion would be appreciated.

thanks.

Former Member
Not what you were looking for? View more on this topic or Ask a question