"Invoice reference" in F-28 when I create CN refer more than one invoice
Dear SD Expert,
I have a problem when I create credit memo with refer more than one invoice. "<b>Invoice reference</b> (when I make payment with Transaction Code F-28 are contain only one invoice). My situation is:
I have two invoice; that are,
Invoice number: 100001
And Invoice number: 100002
I have create a credit memo with refer to two above invoice by
$100 for invoice 100001
And $200 for invoice 100002
Thus, my credit memo will have a value equal $300
My problem is:</u></b> when I make "<b>Payment with transaction code F-28</b>". Only one invoice is showing in "<b>Invoice reference filed</b>" with value equal $300. <u>System is missing in refer my second invoice</u>. And it is very hard for user for making payment.
Anyone please feel free to suggestion
If I push "F1" on this field, it has message as following
<i>"A special rule applies to credit memos which have a "V" in this field. The due date is determined in the same way as for an invoice. If the field is empty (containing neither a document number nor a "V") the due date is the baseline date for payment</i>."
Unfortunately there is no solution as such for your issue. SAP is designed that way. For your clarifications, let me explain you how things happens in the background in SAP when you post the billing document in accounting.
When an accounting entry for a billing document is posted, SAP posts the revenue entry as individual line items but the offset entry into the customer account is posted as a single line item by combining all the revenue, discounts, surcharges and tax lines from the billing documents. This is the standard design of SAP.
Also, if you see the copy control for a billing document, you will find that the fields for assignment and reference are available at the header level, so the value is captured for the reference and assignment field at the billing document header level and is thus transferred to the header level in accounting document.
Hope this clears the understanding.
You might use some user exits to breakup the posting of customer account into multiple lines but i would not recommend that as it will create a big mess in the customer GL report.
The only remedy i would suggest you is not to combine the documents to create a single accounting entry.