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Roles

Former Member
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Hi All,

i am unable to see this 2 roles Lead Manager , Lead Qualifier in

Portal Content==>Content Provided by SAP==> Specialist==>CRM

how can i get this 2 roles its argent?

Thanks & Regards

Naresh

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

R u checking with Admin account? Sometimes, other users can't see all the roles or worksets from standard folders.

Regards,

Harini S

Former Member
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hi Harini,

i didn't get u, can u explain me clearly.

regards

naresh

Former Member
0 Kudos

Hi,

I mean login to Administrator account and check if the roles are available in the respective folders.

Regards,

Harini S

Former Member
0 Kudos

Id imagine you need to download the SAP business package appropriate to CRM for these roles - they are definately NOT an included delivery

Try looking in the content catalogue <a href="https://www.sdn.sap.com/irj/sdn/contentportfolio">here</a> on SDN.

Haydn

Former Member
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hi Haydn,

i already downloads the Business package for this , But i din't get those 2 roles.

is there any other procedure to check this 2 Roles

thanks in advance

naresh

Former Member
0 Kudos

if you knew what technical name (not their display name) they have then you can search for them in the PCD.

I assume you have already done this and confirmed you dont have those two roles?

Are you sure these form part of a CRM business package and that they are not bespoke roles?

Haydn

Former Member
0 Kudos

These two roles are both part of the Business Package for SAP CRM 4.0 for EP 6.0

Haydn

Former Member
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Are these two roles are available in SAP CRM 5.0 for EP and in which service pack?

We are using SP 6 on portal side.

Naresh

Former Member
0 Kudos

I assume you mean EP7.0 SP6 ?

It would appear that those roles are not available in the CRM 5.0 business package however the CRM 4.0 BP will work with your version of the portal and can be mix n' matched with CRM 5.0 BP.

You just need to work out if thats what you need. Alternatively (depending on exactly what the BP provides) you can always create your own roles.

Haydn