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Document search error in webshop(Error in authorization check: user unknow)

Hi All

actually we have implemented the document search functionality in webshop to access all the documents in webshop who have created order in the webshop.

actually when i am logging into the portal with userid "skumar" after that there was role called "Document Search" when i click that document search role then the document search will be opened, based on the selections in the selection criteria then the documents will be displayed generally.

actually come to my error when i select in the selection criteria "order acknowledgement" and i select the one more column called "period" after that i click the search button then i am getting the error as follows.

<b>Error in authorization check: user unknown.</b>

Can you please help me where to check the authorizations in the system for accessing the documents.



Former Member
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