In approver's inbox, after open his workitem there are two buttons, one is approve and second is reject in screen itself. if he approves/rejects mails going.
but if he does not take any one of these aprove/reject,suppose if he cancel/goes back from the screen then the workitem is missing in his inbox,later if he wants to take any action he needs the same workitem in his inbox.
what i have to do to keep same workitem in his inbox.
hope you understand my issue.