wrong delivery of goods
Our company depot at Calcutta has raised an order of 100 boxes of material A to the manufacturing plant at Mumbai.
Mumbai plant did the stock transfer of 100 boxes of material A to depot at Calcutta.
At depot the MIGO was done as per the order and the documents were booked that accompanied with the shipment. Later when the truck was getting unloaded and stock was being placed in store, it was found that there are 90 boxes of material A and 10 boxes of another material B which were not ordered at all.
These 10 boxes of wrong shipment cannot be returned back to plant.
Earlier in the legacy system if this was the case, then there was never an issue as it was not so integrated system like sap. We use to book material A as 90 boxes and material B as 10 boxes as there was no STO like process. And use to manage on telephone only.
How this can be handled in sap if there is wrong shipment.