Cancellation of Incoming Payments

[Former Member]

Hi...

I am raising payments of clients by means of the DTW, but it marks an error to me in some, saying me that the invoice this already closed, this is so that there are payments that were cancelled and later applied to the same invoice.

Somebody knows a way to raise the payments and then to cancel them?

Thanks and greetings

[former_member583013]

Hi,

Whe you are using DTW for importing incoming payments, I am presuming you are referecing the Invoices to which the payment applies to. In such a case depending on your source data you might be trying to apply a payment to the same invoice twice and thats why you are getting the error "Invoice already closed"

To my knowledge you can only import Incoming Payment transactions but you cannoty Cancel then through DTW.

Thanks

Suda