Document Templates in MS Word (Office-Integration)

[Former Member]

Hi there,

i´m desperately looking for help concerning the following problem with integration of MS Word-Templates to our CRM:

We are using CRM 5.0 (as well as PCUI) and Office Integration with MS Word 2003. We created Document Templates (for Object Type BUS2000126) in MS Word witch contain variables, integrated as MergeField in the Word Template.

This works quite well, but we have problems when using switches.

For example field code: {MERGEFIELD ANS_Title ""} = field result

shows (for example) "Dr.f" instead of "Dr. ". The switch should fill

in a space if the variable is not blank.

By the way... when I create the Word-Template from SAP GUI, switches give back the right data - but not from PCUI!

Can anybody help me with this problem?

Thanks!

Karin

Message was edited by:

Karin Pietschmann

[Former Member]

Hi Johnny,

thank you very much for your help. But I think, this SAP Note does not help. The SAP Note is valid for CRM 4.0 - but we actually use CRM 5.0. If you have any further ideas, please let me know!

Best regards

Karin

[Former Member]

Hi Karin,

Please refer the following SAP Note : 775918 for more information.

Best Regards,

Johnny.