Service Order

[Former Member]

Dear Gurus,

I need process of Service order and T-Codes, this is very urgent, help me how ceate and configure the same.

Regards

Eswar

[Former Member]

Hi,

The transaction codes are:

IW31 - Create order (SM01-service order type)

MB1A - Issue components to service order

IW41 - Confirm labour and material

IW32 - Complete the service order (Teco)

Prase

[Lakshmipathi]

Maintenance orders are used for carrying out maintenance tasks.

The following information is contained in the maintenance order:

o Dates,

o Resources (material, working hours for the tasks to be carried out

data on operations performed by external companies)

o Settlement rules for the costs that the order incurs.

Maintenance orders can be distinguished with respect to planability.

o Regular maintenance orders

The system creates orders at certain dates through maintenance pla

and maintenance scheduling. The tasks that are to be performed are

derived from the maintenance plans.

o Planned maintenance orders

Planned maintenance orders can be created not only from maintenanc

plans but also from maintenance notifications (for example, as the

result of inspections, the findings of which are included in

maintenance notifications, which in turn are used as a work queue

for future tasks by the responsible maintenance planner group).

o Unplanned maintenance orders

Unplanned maintenance orders generally result from unexpected

damage, accidents, and so on, where there is an immediate

requirement for the execution of a maintenance task.

For more information, check the link where you can get additional information on Service Orders

http://www.sap-img.com/sap-pm.htm

Thanks

G. Lakshmipathi

[Former Member]

Hi Lakshimipathi,

i required Service Senario regarding SD detail. It means service is provided to customer. Also i required the Waranty Senario in details.

can u plz send me the information regarding that.Also send me the Flow charts or PPT if u have available.

Thx & Regards,

Pankaj

[Former Member]

Dear lakshmipathy,

I request you to kindly give me an idea what are the important topics that have to be concentrated in customer service module.

I have a access to the oss notes,can u suggest me if there is any useful material in oss notes for sap-cs.

Also i would like to know where to start (hierarchy leavel)

and end in entire config of sap/cs module.

[Former Member]

Dear Guru,

My client is going for enhancement. So i need to configure service order for his requirement. Kindly help me how create and configure the same. If available pls send me screen shots.

Regards

Eswar

[Former Member]

Dear Guru,

This is my email id

eshwar_chary@yahoo.co.in

Reg

Eswar

[Former Member]

Hi eshwar,

Can u plz forward me the detail documents with flow chart or PPt if available.

I have also the same assignment . plz explain me the detail senario with customization.

Thx & Regards,

Pankaj

[Former Member]

Hi Eshwar,

Service Order:Short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion.

The service order is used to document service and customer service work. In particular, you can use the service order to:

Plan services specifically with regard to usage of material, utilities and personnel

Monitor the execution of services

Enter and settle the costs which arise from the services

The data for the service order is entered in the history and is important for evaluations and future planning.

You can also create a one-time customer in the order and transfer the data, for example, to the sales order.

A service order contains operations that describe the individual work steps. An operation can be divided into sub-operations for greater detail.

Spare materials and utilities, which are required for service work, can be planned in the operation.

Please Reward If Really Helpful,

Thanks and Regards,

Sateesh.Kandula