Sales representative as created by

[Former Member]

I am working with the system that is using the field 'Created by' for sales representative data field.

Why would someone configure their system to use this field rather than setting the Partner function?

Could this be changed in production? But then it would be changing the business process and not the system itself.

[Former Member]

Hello Edna,

This is may be business requirement.

May be the requirement says that sales representative will be the one who must be responsible for creating sales order also.

Or may be the sales representative must be logging through their ID and then creating the sales order, so in Created By field the name of sales representative is coming.

Hope it helps.

regards,

Priyanka

[Former Member]

Hello Priyanka,

Could they also have configured the Partner function to ask their sales reps to enter their ID or number? WOuld this be another approach to tracking the sales reps?

Thanks

[Former Member]

Hello Edna,

They have configured the partner function for sales representative and then created the user id using transaction SU01 for their sales representative in order to keep a track that which sales representative has created sales order.

They may be tracking as to decide the incentives or commision which they can give to them.

Like in insurance industry, there is a track to find out what target a particular representative has reached in order to decide on their incentives and commission.

Hope it helps.

Regards,

Priyanka