CCMS AutoReaction E-Mail

[Former Member]

Auto-Reaction E-mail is not working:

I have set ccms_Onalert_email with the following parameter

Parameter name Parameter value

SENDER userid from client 000

RECIPIENT my company e-mail Id.

RECIPIENT-TYPEID U

for the below MTE:

Properties of DEV\r3dev_DEV_00\...\Background\Aborted

MTE class R3BPServerSpecAbortedJobs

when I check in CCMS Selfmonitoring it shows:

Node name (MTE) DEV\MoniInfra_r3dev_DEV_00\...\DataSupplier\Log

System DEV

Context MoniInfra_r3dev_DEV_00

Object name DataSupplier

Short name Log

Status ACTIVE

Alert text Document <CCMS alerts DEV 20050808 041658> could not be sent

Line-Id in Message Container 0000000243 0001149437 1123489018

VAR 1 CCMS alerts DEV 20050808 041658

VAR 2 CCMS alerts DEV 20050808 041658

VAR 3 CCMS alerts DEV 20050808 041658

VAR 4 CCMS alerts DEV 20050808 041658

I also tried creating seperate MTE and added

Properties of DEV\r3dev_DEV_00\...\R3Abap\Shortdump

MTE class R3AbapShortdumps

With Auto-Reaction Methor has ccms_Onalert_email with the above parameter.

But the e-mails are not triggered.

I checked ccms_selfmonitoring and found below error message:

Node name (MTE) DEV\MoniInfra_r3dev_DEV_00\...\Tooldispatching (short running tasks)\Messages

Context MoniInfra_r3dev_DEV_00 Object name Tooldispatching (short running tasks) Alert text Unable to set runtime status for data collection method (RC = 253), MTE: DEV\r3dev_DEV_00\...\R3Abap\Shortdumps

Line-Id in Message Container 0000000222 0001068279 1122993022

Also send_internet_mail Job is running every 10mins.

Please provide solutions for this.

Thanks in Advance.

Pras

[Former Member]

Hi,

Please check that your user-id in client 000 has a valid internet address maintained.

Also, check whether you have maintained your SCOT configurations in 000.

Check whether you have a CPIC user with a S_A.SCON profile in the target client/system. This is required for SAP Connect configuration.

Finally, follow all other recommendations in SAPnote below:

https://service.sap.com/sap/support/notes/176492

Moreove,is there any reason for you to use the old alerting utilities, switch to NW Alert Management (ALM)by which you can fine tune much more. Check the following websites and SAP Note for ALM.

https://service.sap.com/sap/support/notes/617547

Hope this is helpful.

- Regards, Dibya

[Former Member]

Please see note 0176492.

There are steps required in client 000.

Showming