Visual Administrator log in problem

[Former Member]

Hi,

I have clicked on go.bat icon...Visual Administrator screen appear..Select DEFAULT and clicked on CONNECT icon..after entered the correct password the following error appears ....

while connecting to Visual Administrator... the following error appears

com.sap.engine.services.security.exceptions.BaseSecurityException: Internal server error. An error log with ID [000E7FB418A800510000041000000CE400043BA69A533522] is created. For more information contact your system administrator. at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:158) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:154) at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:72) at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64) at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:294) at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:183) at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:119) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)

Please Help....

Thanks in advance,

Reddy

[Former Member]

Hi Vrreddi,

This internal server error indicates that the problem is not on the user side. Instead it is a server problem. Here the database is down, but this is not visible in the error message.

For checking that database is down .you have to check the file: …/log/system/server.log.

IF the server.log contains Dbconnection exceptions

Then solution of this problem is :

1. Connect to the host and open the SAPMMC.

2. Select the database node in the SAP Systems tree.

3. To start the SAP DB, select Online on the State tab in the Database Manager.

Regards,

Sumit

[Former Member]

1.Change the password for the Java administration user

2.Execute the startup script of the ConfigTool (configtool.sh on UNIX platforms, configtool.bat on MS Windows).

Select the "Secure store" entry in the hierarchy display on the left. The Contents of the secure store are then displayed in detail.

Select the "admin/password/<J2EE-System-ID>" key. The key and the masked display of the current administrator password are displayed in the lower screen area.

Enter the changed administrator password in the "Value" field and press the "Add" button.

Select the manu option "File -> Apply" and confirm the two subsequent information dialog boxes with "OK".

Then exit the ConfigTool.

3. Restart the SAP WebAS for Java

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