issues wth Alert config

[Former Member]

Hi,

I am doing Alert configuration,

i have Administrator role and i am done with alert category,container but when i try to create Fixed recipeints or user roles nothing happens ,no pop ups no error nothing,

Also in RWB-->alert configuartion there's "404 Not Found" displayed, i searched in sdn for this error even tried with solution suggested

to put an full host name (in my case its of 13 characters instead of 20 characters as told in one of the discussions) in exchange profile and restaring the J2ee engine,

but still with the same error,

i have gone thru the discussions in sdn on the same err which i am encountering ,

can anyone help me out, wud be great help

thanks,

Pratibha

[Former Member]

hi pratibha,

kindly check transaction RZ10, there give the profile as "Instance Profile with extended maintenance". There you specify the parameter 'icm/host_name_full' and specify there your full host name.

After you make the changes kindly restrt your XI server.

Regards,

N.jain

[Former Member]

For error 404, check note 750287 - Alert Trouble shoot. This will help to resolve the issue.

Thanks.