SRM Alert Management does not determine recipient runtime?

[Former Member]

Dear friends,

We are working on SRM Alert Management, where the business requirement is an alert to be sent to bidder whose bid has been accepted by manager/purchaser.

We have configured Alert Classification and Category with following setting

Category Description - Bid approved

Priority - 2 High

Expiry time in Min – 1440

Rule - <blank> ?????????????

Escalation Active - <my user ID>

Application Pac - BBP_EXCEPTION

We have defined Event and Event Schema (with Event - Accepted, Event Category – ALERT, Sub category of Event - Bid approved)

Event Schema is further assigned in transaction type.

Now I need to mention to system that if Bid is accepted then system should send an Alert to the Bidder whose bid has been accepted.

So, where do I need to define this configuration? As it cannot be a fixed recipient or role based recipient, in fact application should be able to determine the recipient runtime.

We tired with fixed recipient and its works fine. That means Alert is working but its not determining the recipient runtime.

Do we need to define Rule-based recipients in ALRTCATDEF?

Please help,

Regards,

Sandeep Parab

[Former Member · Accepted solution]

Hi,

Try using the BADI "ALERT_EXIT_LOCAL_PPF" to decide the Users at RUNTIME.

BR,

Disha.

Pls reward points for useful answers.

[Former Member]

Hi,

You can also use the enhancement spot "BBP_ALERTING".

Documentation for this enhancement:

Alerts/Messages and Events in SRM Alert Management

Use

Using BAdI BBP_ALERTING you can define your own events for SRM Alert Management and you can override existing (delivered) events. You can also override the standard alert categories and change the links(URLs) that the recipient uses to get to the relevant business object (document). <b>In addition, you can use the document data to determine your own recipients.</b>

This BadI serves to enhance and/or vary the settings of the IMG activities under

Supplier Relationship Management -> SRM Server -> Cross-Application Basic Settings -> Event and Event Schema for Alert Management.

The following methods are available:

BBP_EVENTS_ANALYZE

Change the standard events and define your own events

BBP_EVENTS_CATEGORIZE

Change the standard alert categories

BBP_EVENTS_DET_RECIPIENTS

Change the standard recipient

BBP_EVENTS_DET_FOLLOW_UP_URL

Change the links contained in the alerts/in the messages, for example, for the link to the affected document

See also: Release Information SRM Alert Management (new)!

Requirements

In order to receive detailed information on documents, document status, and document items, we recommend that you use the following function modules (the document GUID is available as an import parameter in the individual methods):

BBP_PD_ALL_GET_DIFF

BBP_PRODOC_GETDETAIL

BR,

Disha.

Pls reward points for useful answers.

[Former Member]

Disha,

Thanks for your inputs. I will go this solution as last resort.

But there has to be a standard solution via configuration to address our requirement.

As this is a generic requirement.

I think I’m missing a step in between.

Regards,

Sandeep Parab

[Former Member]

Dear friends,

Please help me to configure Alert management in SRM.

Regards,

Sandeep

[Former Member]

Hi

<b>Please go through the links below -></b>

http://help.sap.com/saphelp_srm50/helpdata/en/90/4e313f8815d036e10000000a114084/frameset.htm

Note 847725 - SRM Alert Management for vendor evaluation

Note 934993 - CCMS settings missing from Alert Management (ALM)

Hope this will help.

Regards

- Atul