Message exchanging by using Support Desk

[Former Member]

Hi everyone.

I want to know wheher it is possible or not that user can exchange

message by using only R/3. (Not logon Solution Manager!)

I know it is possible that user can register message in R/3.

But if answer from Support Desk is not satisfied , message exchange is go on.

And user will return message to Support Desk.

thanks!

Toshi

[raguraman_c · Accepted solution]

Hi,

You can continue using simple messaging using SBWP. Business Workplace in your R/3. This will solve your issue. Feel free to revert back.

--Ragu

[Former Member · Accepted solution]

Hi , Raguraman C.

Thank you for your advice.

I could understand.

Toshi