Credit memo problem

[Former Member]

Hi Guys,

I have a situation wherin two credit memos and two invoice lists have been created for the same customer for the same month. Ideally only one credit memo or one invoice list should get created. What could be the issue. Can somebody help me out Please.

Thanks

Srikkanth

[rmazzali · Accepted solution]

check the copy control: maybe that the split rule contains the reference doc. number so you cannot group credit memos.

Roberto