SAPMails are getting cancelled.

[Former Member]

Hi All,

SMTP Mail Cancelled.

These mails are from Stores and Purchase departments who are generating PO/PR [Purchase Order/Requisition ].

The mail will generate automatically when PO/PR is placed and goes to recipient.

Mails has the attachemnt document which contains PO/PR details in HTM and PDF formats.

Attachements which are HTML type are failing sometimes and also TRANSMITTED sometimes, but attachements which are of PDF file type are getting transmitted always.

Some mails which dosent even has an attachment are getting cancelled.

Only couple of them are failing.

===========================================================

Error

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The status of the following send requests was not changed because they either already have a final status

as they are in the queue or because an error occurred when the status was set.

If an error occurred, click on the message number (field 'Msg') to display the error message.

@5C\QErrors@ via Internet Goods Against Your PR/PO has been recd at Stores. Shivanand/Prabhanand/Ahmed RCMM004 vivekkumar@adityabirla.com 25.09.2007 22:33:10 817

25.09.2007 22:39:52 Cannot process message in SAP System

Info from Node (Schedule Send Process on App.Server with Plug-In)

Diagnosis

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Processing could not be continued due to a technical or configuration error in the SAP system

System response

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Processing was terminated

Procedure

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Processing was terminated in the SAP system. The reason is given in the details below:

No ESMTP Plug-In Is Available for SAPconnect

Application Server Used by the Send Process: gcmdr3ap2

(Schedule Send Process on App.Server with Plug-In)

===========================================================

My Application Server "gcmdr3ap2" is running fine.

I have checked the following things ->

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1> Program - RSCONN01 - SAPconnect: Start Send Process

Parameter - SAP&CONNECTINT

2> Table = SXADDRTYPE

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Client AddrType Commun Method B Type

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300 INT SAPCONNECT X SMTP

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3> Output formats for documents

SAPscript/Smart Forms - PDF

ABAP List - HTM

Business Object/Link - TXT

RAW Text - TXT

4> Mail Host ip address and Port # are correctly set.

5> Profile Param is also set Correctly =>

icm/server_port_1 PROT=SMTP,PORT=25

I Could not find anything in the Developer Trace files of WorkProcesses, System Logs.

In the Internal trace, i dont much information about MAIL getting Cancelled.

28.09.2007 12:12:05 SO_OBJECT_SEND G Transfer new queue entries to persistence service

28.09.2007 12:12:05 SO_OBJECT_SEND G Status updated

BUT, Iam able to send All the mails if i do send it if i "Repete Send "option in "Overview of send orders".

Please suggest me what is missing here ?

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sap - mySAP ERP 2004 ECC 5.0

Kernal - 640 patch # - 155

Basis - Package level - 19.

db - ora 10.2g

os - hp ux 11.23b ia64

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Regards,

Shyamsundar G c

[vincentlim826]

I saw this:

No ESMTP Plug-In Is Available for SAPconnect

Application Server Used by the Send Process: gcmdr3ap2

(Schedule Send Process on App.Server with Plug-In)

This problem usually is due incorrect Plugin configuration

Suggestions:

===========

- check in transaction SMICM that ICM is actually

running. If ICM is not running, please start it and make sure your

configuration is correct, paying particular attention to the value of

the rdisp/start_icman parameter.

- see SAP note 421359 to confirm that the options for the

program icmbnd are correctly configured, paying

special attention to the commands:

chown root icmbnd

chmod 4755 icmbnd

- In SMICM please check that the SMTP service/port are active.

- go through SAP Note 455140 to ensure configuration is correct

Hope this helps.

cheers,

Vincent

[Former Member]

Hi Vincent,

Thank you for your reply.

User says that he is getting err msg = " express document cant be sent"

And the mails will not go at the interval of 10 mins, but it will go after 4-5 hours of delay.

1> The Profile Param is set correctly

rdisp/start_icman true

2> In the 'Active Services' of ICM, i have 2 services

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No. Protocol Service Name/Port Host Name

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1 HTTP 8001 gcmdr3ap2.adityabirl

2 SMTP 25 gcmdr3ap2.adityabirl

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SMTP service was not active and when i tried to activate it, it gave me an error -

SMTP Plugin Version: 7

=======================

SMTP service info not available

Operation failed (rc=1)

Errors [ trace file ] =

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NiPBind: bind failed (socket=31) (13: Permission denied) [niuxi_mt.c 1404]

NiIBind: service '25' (25) in use [nixxi_r_mt.c 3870]

NiIListen: NiBind (rc=-4) [nixxi_r_mt.c 767]

IcmBindService: You might not have the permissions to bind the service: gcmdr3ap2.adityabirla.com:25 [icxx

IcmBindService: NiBuf2Listen failed for host gcmdr3ap2.adityabirla.com:25 (rc=-4): NIESERV_USED [icxxserv_

IcmHandleMonServMsg: IcmActivateService failed for 25, 4(rc=-1) [icxxmsg_mt.c 1779]

3> According to the NOTE - 455140, I got the T-code = SICF, and the port for SMTP was '0'.

I had changed it in the services through the t-code = SMICM

Now all the mails are getting transmitted successfully.

And now if i check the Trace Files through the t-code = SMICM, i see no errors

However i have a warning = "WARNING => IcmMsgProcess: connection to WP 4 broken (rc=-8,nirc=-6)"

Could you plz tell me what this means ?

4> Mails are set to sent in every 10 mins and 'Repeat Send' in every 5 mins, and after changing the SMTP port to '0', there

are no mails getting cancelled.

6> Job is not getting cancelled -

Program = RSCONN01 = SAPconnect: Start Send Process

Varient = SAP&CONNECTALL

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Job Status Start time

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SCOT_PP Finished 10:30:37

SAPCONNECT INT SEND Finished 10:29:44

SAPCONNECT INT SEND Finished 10:19:44

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7> And iam manually checking the mails today = 03:oct:07 on timely basis

14:29:06 = no cancelled mails

14:47:04 = 4 mails waiting - no cancelled

14:50:01 = all 4 mails are sent

15:18:10 = no mails cancelled

8> I also checked the SAP NOTE - 421359 - ICM: Binding ports < 1024 on Unix.

And found that the settings are just fine as it was needed.....

1. pwd

/sapmnt/GRP/exe

#

1. ls -la icmbnd

-rwsr-x--- 1 root sapsys 3003384 Mar 11 2007 icmbnd

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None of the users also contacted me for the SAPMail problems

I hope that My problem is solved.

Regards,

Shyamsundar G C.

[Former Member]

Hi,

My Problem is solved.

All the mails are getting transmitted from yesterday.

Regards,

Shyamsundar G C

[Former Member]

Hi Shyam,

Hope you are doing Good.

I am configuring SAP to send emails to lotus notes. Could you please send me a doc that can help me in this.

I have already configured SCOT and profile (RZ10) but still not able to send emails.

Thanks in Advance!

Kumar

[Former Member]

Hi,

I have the same probleme, still not able to send Emails, please can i have a documentation that can help me.

How can i activate ICM, its still not running.

Thanks in Advance