Remote computer access, page cannot be displayed

[Former Member]

Hello everyone,

i installed xmii on a virtual machine. Everything works fine from within the remotedesktop, that shows the xmii server.

From any other machine http://<ServerIP>/Lighthammer/Menu.jsp doesnt work (Page cannot be displayed). It has to be ServerIP because our DNS Server doesnt know the XMII Server yet.

The Security server login on http://<ServerIP>/LHSecurity/admin does work from a remote client.

The remote client has installed Java Ver 1.5.0.50. I already tried changing the Security server from http://<ServerName>/LHSecurity to http://<ServerIP>/LHSecurity.

Am out of ideas...

With regards,

Hakan

[Former Member]

hi,

Check whether firewall is enabled in the server..

if it is enabled disable it and try to access the URL

Regards,

Beevin

[Former Member]

@ Joseph

LHSecurity & ServletExec are accessible from remote machine. Hence, I doubt that it has anything to do with Firewall (As a firewall operates on the basis of ip addresses and base ip address for LHSecurity & Lighthammer is same).

Anywayz, there is no firewall in this scenario.

[salvatore_castro]

Claude,

Another thing you can try is to remote into the machine and try:

http://localhost/Lighthammer

If this works then there's a bogus configuration setting in ServletExec or IIS. At least then you could rule out xMII and file permissions.

-Sam

[jamie_cawley]

Make sure the scripts dir in IIS has anonymous access turned on.

Regards,

Jamie

[Former Member]

99% likely it is simply the VMWare networking settings not allowing this IP address to be visible from the local network. This is one area where VMWare is a bit hard to manage.

[Former Member]

But, LHSecurity is accessible from Remote Machine.

How can a network setting allow one thing to gain access and another one(Lighthammer) to restrict?

Also, when i try to access Menu.jsp page from the remote machine.. I get SAP Logo & XMII Defined Error Message saying "No Host Available". Hence, Menu.jsp is accessible from remote location, however, some login issues are coming in the way!

[salvatore_castro]

Hakan,

The URL that you should use should be the fully qualified server name in the URL. You can try a ping from the command prompt of the client to see if the server resolves across the network.

With regards to Som's suggestion about the JRE version, this depends on the Service Release of xMII. If you are running SR03 then various 1.4.2 and 1.5 versions are supported client side. See the SR03 release notes for specific details but make sure that you are using one of these. This will not however affect the login page.

Finally the URL that you should use to login to xMII is:

http://<FullyQualifiedServerName>/Lighthammer

Hope this helps.

-Sam

[Former Member]

Salvatore/Som

He has already specified that he can access the LHSecurity & hence, the problem cannot be of that of the 'ping'

I think i am facing a similar problem at my location too:

This is what i got in the General Log on Server when i tried to connect through a remote machine:

(However, i am getting.. No host available, all connections are down )

It cannot be an IIS Issue as i am able to access LHSecurity & ServletExec from remote machine.

Timestamp Error ClassName Message

2007-10-01 14:48:37,905 ERROR CMSFilter Error processing request java.io.IOException: No host available, all connections are down at com.lighthammer.util.HttpConnectionManager.getServerURL(HttpConnectionManager.java:166) at com.lighthammer.util.HttpConnectionManager.getServerURL(HttpConnectionManager.java:131) at com.lighthammer.cas.client.CASUtil.getCASServer(CASUtil.java:69) at com.lighthammer.cms.system.CMSFilter.sendToCASLogin(Unknown Source) at com.lighthammer.cms.system.CMSFilter.doFilter(Unknown Source) at com.newatlanta.servletexec.SEFilterChain.doFilter(SEFilterChain.java:60) at com.newatlanta.servletexec.ApplicationInfo.filterApplRequest(ApplicationInfo.java:2159) at com.newatlanta.servletexec.ApplicationInfo.processApplRequest(ApplicationInfo.java:1823) at com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostInfo.java:937) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1091) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:973) at com.newatlanta.servletexec.ServletExecService.processServletRequest(ServletExecService.java:167) at com.newatlanta.servletexec.ServletExecService.Run(ServletExecService.java:204) at com.newatlanta.servletexec.HttpServerRequest.run(HttpServerRequest.java:487)

<b>Also I noticed this error in server machine @ Lighthammer:</b>

<a href="http://lh4.google.com/mehta.dheeraj/RwDH1NzTyqI/AAAAAAAAANU/HGZVaqWPAa4/xmii_nohost_error.PNG">XMII LIGHTHAMMER NO HOST SCREENSHOT</a>

[salvatore_castro]

Claude,

Typically a "All Connections are Down, No Host Available" error message is because the IP address of your machine has changed. Make sure the the xMII server has a static IP and this will stop happening. If this is not possible then anytime your IP address changes you will have to restart the ServletExec service. Hope this helps.

-Sam

[Former Member]

@ Jamie

Yes, the anonymous access in enabled.

@Sam

The server does have a static IP.

[Former Member]

Hakan

First of all, always use Java Version 1.4.2_0.8 as per recommendation for xMII.

Now did u check the ServerIP from the remote machine using Ping <ServerIP> or host file entry with that ServerIP

Regards

Som