Dispatcher stopped

[Former Member]

We are upgrading our BI environment from 2004s SP-STACK 09 to 12. During the upgrade of kernel the JSPM crashed and system is not able to start after that. This is a ABAP+J2EE addin system. Whenever we are trying to start the system, dispatcher greys out. Following are the log file details.

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trc file: "dev_ms", trc level: 1, release: "700"

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[Thr 448] Wed Sep 26 13:55:34 2007

[Thr 448] MsSSetTrcLog: trc logging active, max size = 20971520 bytes

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 73

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 3684

[Thr 448] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 3684) [msxxserv.c 1824]

[Thr 448] load acl file = E:\usr\sap\SID\SYS\global\ms_acl_info.DAT

[Thr 448] MsGetOwnIpAddr: my host addresses are :

[Thr 448] 1 : [139.51.77.153] a.b.c.com (HOSTNAME)

[Thr 448] 2 : [127.0.0.1] a.b.c.com(LOCALHOST)

[Thr 448] MsHttpInit: full qualified hostname = a.b.c.com

[Thr 448] HTTP logging is switch off

[Thr 448] set HTTP state to LISTEN

[Thr 448] MsHttpOwnDomain: own domain[1] = a.b.c.com

[Thr 448] ms/icf_info_server : deleted

[Thr 448] *** I listen to port sapmsDB1 (3601) ***

[Thr 448] *** I listen to internal port 3901 (3901) ***

[Thr 448] *** HTTP port 8101 state LISTEN ***

[Thr 448] CUSTOMER KEY: >T1519191498<

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trc file: "sapstartsrv.log", trc level: 0, release: "700"

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pid 1476

Wed Sep 26 14:20:40 2007

SAP HA Trace: Build in SAP Microsoft Cluster library '700, patch 102, changelist 896495' initialized

Initializing SAPControl Webservice

SapSSLInit failed => https support disabled

Starting WebService Named Pipe thread

Starting WebService thread

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_01

Webservice thread started, listening on port 50113

Please suggest some solutiopn

[Former Member · Accepted solution]

Kevin,

If you haven't done so, please check the following files:

the dev_dispatcher from work directory and defaultTrace.trc file from "Drive:\usr\sap\<SID>\DVEBMGS<no>\j2ee\cluster\dispatcher\log" these files should point out the issue.

Thanks,

Kalyan.

[Former Member · Accepted solution]

Thanks,

I have upgraded the kernel to 700 PL128 and it did restart the dispatcher correctly. However in MMC it shows that J2EE is in safe mode. How to get J2EE started in normal mode?

Thanks

Navin

[Former Member · Accepted solution]

Navin,

Here are the steps to come out of safe mode:

Start the configtool script file from the /usr/sap/<SID>/<instance name>/j2ee/configtool directory.

Choose File -> Safe Mode. A dialog box appears.

From the Safe Mode Enabled drop-down list, choose:

Yes to enable safe mode.

No to disable safe mode.

Choose OK.

Save the settings and confirm all the messages that are displayed.

Restart the J2EE Engine.

Hope this helps, points are welcome.

-Kalyan.

[Former Member · Accepted solution]

Thanks it worked....