Attribute for user contains errors. Inform system admin

[Former Member]

Hello,

We've got an issue with shopping carts created by a user that was deleted from system. When trying to see in Monitoring Shopping Carts header or item details of a given sc. A web error occurs:

The URL http://srp.srm.gruposalinas.com.mx:8000/sap/bc/gui/sap/its/bbpsc11/! was not called due to an error.

Note

The following error text was processed in the system SRP : Attribute for user contains errors. Inform system admin.

The error occurred on the application server srm-pro_SRP_00 and in the work process 2 .

The termination type was: TH_RES_FREE

The ABAP call stack was:

Form: OUTPUT_EXPRESS_MESSAGES of program SAPLBBP_SC_UI_ITS

Form: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS

Module: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS

We've cheked SAP NOTE 312058-BBPPU99: Error: Attribute for ... is missing. Inform ...

But it seems that none of the information applies to us, since this issue is only present for Shopping carts that were created by this deleted user.

So we tried to re-assing one of this sc, chaning PARTNER_NO,ADDR_NR

ADDR NP data in table CRMD_PARTNER according to a new given user, but it didn't work. So we need to know how to re-assing this sc or perhaps how to find what specific attribute is missing.

Any advice is welcome.

Thanks in advance.

[Former Member · Accepted solution]

Hi,

<b>If the user is deleted, and the shoping cart exists in the application, then the shooping cart cannot be displayed. If you want to view/ process those shopping carts, then you have to create a dummy user and retrieve the document. In CRMD_PARTNER table, the old user GUID should be replaced with the new user GUID.</b>

Pls see the foll thread for more details:

BR,

Disha.

<b>Pls reward FULL points for useful answers</b>

[Former Member]

Hi Experts,

Good day!

we've got an issue with the SHCs created by the user expired its validity. After extending the validity the transactions made by the User doesn't show in her/his account. Although items still searchable by other users but encounters "Attribute for user contains errors. Inform System Admin".

Thank you!

Aivan

[Former Member]

Hi Elias,

To re-assign this SC, don't change PARTNER_NO, ADDR_NR

or ADDR NP you have to change in PARTNER_NO in the same table CRMD_PARTNER move to the corresponding GUID of the new user, take this value of the table BUT000, this change you have to make for the partnert function 00000016 - Requester and 00000020 - Goods Recipient.

I hope this helps you.

Regards,

José Luis D.

(PPL'vu)

[Former Member]

Thanks for your fast reply, we had made a mistake replacing the GUID, so we update again the table with the right GUID and it worked.

So the solution was a combination of your answers.

Thanks.

Jose Luis, and Disha have the points.

Gracias Jose Luis un Saludo y Abrazo hasta Monterrey...

[Former Member]

Hi

<b>Which SRM version are you using ? This is an SRM error message.</b>

The manager role should be enough to change user attribute. The transaction is BBPATTRMAINT. Employee role should have BBPUM02 or BBPAT05 to change their own attribute.

<u>Please check whether the User ID you are using to Log into BBP_PD (and seems to be assigned in the org structure also)is consistent and has no errors in tcode USERS_GEN. You should check the user, it's not set up properly in USERS_GEN Transaction, Else repair the user.

To maintain the user attributes you must have the Administrator role.. Your user should have role SAP_BBP-STAL_ADMINISTRATOR and be integrated in the org structure. your user must be integrated in SRM organizational structure. To see which attributes are missing, you can click on the user in PPOMA_BBP to see details, and go to last tab "Check". This will list all required attributes depending on used scenarios (so you may not require all of them). You can also use transaction BBP_ATTR_CHECK to check user's attributes for a particular scenario.</u>

<b>Please go through the following links as well -></b>

Note 751022 - Monitor Shopping Cart: Item deletion causes termination

<u>Hope this will definitely help. Do let me know.</u>

Regards

- Atul