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Error: No customer master record exists for sold-to-party

Former Member
0 Kudos

Hi!

When I am going to raise Sales order VA01 getting an error "No customer master record exists for sold-to-party 1200000"-----1200000 is my sold-to-party number.

plz note my sold-to-party, bill-to-party, ship-to-party, payer all are different..and I maintained partner function configuration..

Experts plz help..

points will be assigned..and advance thanks..

Accepted Solutions (0)

Answers (7)

Answers (7)

Former Member
0 Kudos

Hi Roomi,

I hope your query is solved, if not then this is because you have maintained common sales area and you havent assigned that sales area to the desired order type.

regards

Monteee

Former Member
0 Kudos

Hi,

You are getting an error "No customer master record exists for sold-to-party 1200000" This means that you have created a customer but there is no partner function "SP" assigned to it. Because of which the system is not getting the sold to party.

Check the following:

1. In <b>VOR1</b> - mainatin reference distribution channel

2. In <b>VOR2</b> - maintain reference division

3. Go to <b>XD02</b>, select the customer number "1200000" - go to sales area data - partner function screen. Check here whether the partner function "SP" is coming or not. Also check whether the account group you selected is correct or not. If not then you will surely get the error what you mentioned in your thread. Then if not there then go to VOPA - select the partner determination procedure - assign "SP" here - assign the partner determination procedure to the "account group" which you will use to create sold to party customer - then assign the partner function "SP" to the same account group.

You have to do this for all partner functions "SH', "BP" & "PY" separately.

Reward points if solution helps.

Regards,

Allabaqsh G. Patil

Manoj_Mahajan78
Active Contributor
0 Kudos

Roomi,

Have you maintained ref distribution channel in VOR1 & Ref Division in VOR2 ?

If not maintain...Save and Try...

REWARD IF U FINDS THIS AS USEFUL....

Regds

MM

Former Member
0 Kudos

hi

goto XD03 and enter u r customer number 1200000 and check the "customers sales area"

and use the same sales area while creating the order

if everything is fine then check u r partner determination procedure assignment

regards

Former Member
0 Kudos

I have given the same Sales Area in VA01 as mentioned in customer master..

Former Member
0 Kudos

is it created in XD01 by using the correct sales org , div, distr channel (and company code)?

check & let me know

Former Member
0 Kudos

hi

check the sales area of your customer

then check the sales area in VA01 both should be same

try to create the sales order in VA01 for the customers sales area as defined

Former Member
0 Kudos

Hi,

Check your customer with XD03, whther it is maintained

Prase

Former Member
0 Kudos

yes..it is maintained..I got the customer number after creating it 1200000