Installation hangs at step 18-Load Java Database Content

[Former Member]

Hi,

I am trying to install NW04s WAS. No matter, how many times I uninstall & reinstall(after properly clearing registry entries by running supplied cleaner.exe,stop the Xserver services if running), the installation just doesn't progress at step 18- 'Load Java Database Content'.

Here is what I did:

I read other threads and checked from the SAP Management Console if the DB is online. It is online and the DB is not full.But the log and Data states are shown as 0%.

Next, according to some threads I removed the JDK 1.4.2_15 and installed 1.4.2_12 version.No use.

I couldn't find any other threads with suggestions which could be of help to my issue.

I am using windows vista home premium.I get some errors during installation but not during step 18. so I am not sure whether to consider those errors for this issue.

<u>Following is the phase information:</u>

PHASE 2007-09-22 15:40:18

Prepare the installation program.

WARNING[E] 2007-09-22 15:43:05

Error converting from service name=sapmsJ2E/protocol=tcp to port number. SAPRETURN=12

WARNING[E] 2007-09-22 15:44:47

Error converting from service name=sapmsJ2E/protocol=tcp to port number. SAPRETURN=12

WARNING[E] 2007-09-22 15:45:50

Error converting from service name=sapmsJ2E/protocol=tcp to port number. SAPRETURN=12

ERROR 2007-09-22 15:50:42

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPOsCol).

ERROR 2007-09-22 15:51:12

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPJ2E_01).

ERROR 2007-09-22 15:51:12

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPJ2E_01).

ERROR 2007-09-22 15:51:12

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPJ2E_00).

ERROR 2007-09-22 15:51:12

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPJ2E_00).

WARNING 2007-09-22 15:52:11

While copying files to 'C:\usr\sap\J2E\SCS01\exe': source file 'C:\usr\sap\J2E\SYS\exe\run/icudt26.dll' not found.

WARNING 2007-09-22 15:52:12

While copying files to 'C:\usr\sap\J2E\JC00\exe': source file 'C:\usr\sap\J2E\SYS\exe\run/icudt26.dll' not found.

ERROR 2007-09-22 15:52:31

FSL-06002 Error 1060 (The specified service does not exist as an installed service.

) in execution of a 'OpenService' function, line (255), with parameter (SAPOsCol).

WARNING 2007-09-22 15:54:12

Execution of the command "C:\usr\sap/J2E/JC00/igs/bin/igswd.exe 'C:\usr\sap\J2E\JC00\igs' '-c' '-tracelevel=1' '-mux=Karthik-PC,40000' '-listenerhttp=40080' '-portwatcher=40001' '-portwatcher=40002'" finished with return code 1. Output:

PHASE 2007-09-22 16:03:03

Deploying SDAs (using SDM and SAP J2EE Engine).

PHASE 2007-09-22 16:03:22

Deploying SDAs (using SDM and SAP J2EE Engine).

PHASE 2007-09-22 16:04:29

Deploying SDAs (using SDM and SAP J2EE Engine).

PHASE 2007-09-22 16:05:18

Deploying SDAs (using SDM and SAP J2EE Engine).

PHASE 2007-09-22 16:05:59

SAP J2EE Engine

PHASE 2007-09-22 16:06:09

JLoad Run

I have spent a lot of time to have this installed. Please somebody help.

Thanks

Karthik

[Former Member]

Thanks again.

I have the following entries in the services file after installation:

sapdp01 3201/tcp # SAP System Dispatcher Port

sapdp01s 4701/tcp # SAP System Dispatcher Security Port

sapgw01 3301/tcp # SAP System Gateway Port

sapgw01s 4801/tcp # SAP System Gateway Security Port

sapgw00 3300/tcp # SAP System Gateway Port

sapgw00s 4800/tcp # SAP System Gateway Security Port

sapmsJ2E 3601/tcp # SAP System Message Port

sql6 7210/tcp

sapdbni72 7269/tcp

I am not sure if these are the only necessary things and if there are nothing needed extra?

Thanks

Karthik

[Former Member]

Please check whether file 'services' exists in "%windir%\system32\drivers\etc\" folder. If it's not there you will have to re-create it manually adding necessary ports information for your DB. If it's there please check whether it contains ports information for your DB.

[Former Member]

Hi Raja and Anatoliy Misyura ,

Thanks a lot for taking time to reply to my issue.

1)I completely unistalled the previous version by running clearner.exe and stopping the services,removing sapdb folder etc.,

2)Then I disabled my antivirus,firewall etc.,

3)Installed jdk 1.4.2_11(after removed the previously tried version 1.4.2_12

4)Ran the SAPInst installer

But unfortunately still the installer stops at the same step!

Don't know what's going wrong.....

Raja- Can you tell me what is the windows OS version you have? Mine is home premium.

Thanks

Karthik

Can you guys let me know if you have any other suggestions

[Former Member]

I am not sure whether this could help, but I remember that in some older versions "cleaner.exe" wiped out services file (I am not familiar with windows Vista, but on XP it is located in "C:\WINDOWS\system32\drivers\etc" directory). This file contains all ports information for your computer. If information does not exists, you are not able to connect to DB.

[raja_thangamani]

I had same issue...I disabled the anti-virus and tried again..it went thro. uninstall everything & clean up the registery. and disable the ANTI-VIRUS in your system and try to install again.

While installing, please dont run any application to avoid any issues.

<i>*Reward each useful answer</i>

Raja T