CRM_SRV_REPORT

[Former Member]

Hi,

we have one tcode CRM_SRV_REPORT, I created one Test user ID and assigned the required Tcode, when I execute the tcode from this ID, it show me "No Data Selected".

But when I tried to execute this tcode with my ID (having SAP_ALL), it display me the data.

Then I tried assigning SAP_ALL to the test ID, but still no data. Can anybody advice if some settings we need to maintain somewhere for the ID?

Thanks in advance.

Madhusudan

[Former Member]

Madhusudan,

I have 2 suggestions for you:

1. first check with ST01 if really it's not a problem of authorization missing into the profile (even if SAP_ALL should exclude it...)

2. choose button "reset selection fields" to be sure that nothing has been stored somewhere during a previous selection.

Hope it can help!

[Former Member]

Hey Mauro,

Thanks for your reply,

I'd already checked for the ST01 trace, for test user it shows nothing in the trace (Strange, even after assigning SAP_ALL ). and for the second option is also tried but not worked.

Any suggestions?

regards,

Mad

[Former Member]

Mad,

in fact I was able to reproduce the problem and sound like a nice SAP bug! I've tried also to debug a while but I just noted that, into the selection phase, one user gets the list of object while for the other everythin is blank.

The only workaround for the moment is the following: create the user with SAP_ALL, run the transaction CRM_SRV_REPORT , then delete SAP_ALL form its profile and assign the correct role. Don't ask me why but with this procedure it works.

Anyway...this is material for OSS!

Regards,

Mauro

[Former Member]

Unbelievable..now it works with my test user and I did nothing! Maybe some jobs running during the weekend have corrected the situation.

Try these:

1. use CRM_DNO_MONITOR and see what happen....

2. take a look at , above all on FM CRM_ORDER_CHECK_AUTHORITY_GEN...

[Former Member]

Thanks,

It started working for me!!! did nothing