Hi am an ABAPer,
But i had to resolve the following issue which is related to SD. I think it is right forum for getting experts answers in SD related.
This is an issue with Claim 'xyz001233'.
The user has rejected the claim & entered 15 as a reason for rejection code. However, a credit was issued to the customer.
so the user have issued a debit to correct this situation.
when the user was searching a few days back, the claims routing log shows the Final Rejection. However, Environment Changes on the order only showed a billing block being removed.
Today, when she went to enter a debit, and looked at the same claim , the 15 reason for rejected code was populated AND the Environment Changes showed today's date eg 09/17/07.
I wanna know the "Reason for rejection of quotations and sales order was changed"
Was it due to system issues, as a credit was released incorrectly.
Hey all, please explain me in a detailed fashion, cos am an Abaper, and i have basic knowledge in SD.
Thank you. Will be rewarded.
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