SC still visible in check status even after GR and Invoice
We are on SRM 4.0 SP 4.0.
Normally SCs for which GR and invoice has been done should not be visible in the SC check status application if you dont select the "Include completed shopping carts". TBut in some cases though we have selected the "Delivery Completed" indicator in backend PO but still there are some shopping carts still visible in check status application in SRM. The values for the GR and invoice should have status of "Fully confirmed".
For such shopping carts when i manually run the report BBP_GET_STATUS_2 it replicates the correct status and the SCs disappear from the SC check status application.The BBP_GET_STATUS_2 and the CLEAN_REQREQ_UP programs are scheduled every 5 mins.
Any hints or ideas will be much appreciated.