GTS-URGENT

[Former Member]

Hi Guru,

Multiple Commercial Invoice from GTS for a single order

Latin Order doc 1234 had multiple GTS Commercial Invoice documents sent to the customer which overlapped with the same materials/shipment.

12345 included line items 30-120

12345 included line items 90-100

12345 included line items 30-120

This was an order with indication of ship complete requested and it did indeed ship complete, so why are there multiple overlapping commercial invoices?

This causes the customer great problems/confusion and ends up making us do manual intervention work to satisfy and explain to the customer.

Thanks

Sitanshu

[Former Member]

Hi,

I would to know, are you trying to create Commercial invoice from sales order or Invoice doc from R/3 SD.

If the configuration for commercial invoice is based on SD Invoice document then you need to check configuration of document flow at SD side.

Best, Sudhakar reddy