on 09-13-2007 8:04 AM
hi,gurus
sales order raised for 50 items and delivered 40 items. customer does not want 10 items.
how we can cancel that reaming 10items
Suresh
go to va02 and enter reson for rejection for the remaining 10 items
regards
kiran
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Dear Suresh,
Go to T Code VA02 mention the reason of rejection save the sales order.
Regards,
Rakesh
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First of all the customer has not recieved 50 items as delivered quantity was just 40.That time that quantity can be changed in the sales order by going to VA02.But if already delivered quantity is 50 and he wants to return the 10 among them then he can go for return process to return those materials.
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Mention "Reason for Rejection" at the header level in T.Code: VA02 and save the sales order.It will allow you to do further process.
Regards
AK
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