SRM MDM Catalog (Subscreen Error)

[Former Member]

Hi,

I am facing an issue with the SRM MDM catalog.

We are currently implementing SRM-MDM catalog 1.0 SP1 Patch01 HF1.

Our MDM server version is MDM 5.5 SP5 Patch02 HF1.

The steps while creating a Shopping Cart are as follows:

- Log into SRM Shopping Screen.

- Select the SRM MDM Catalog

- Inside the SRM MDM catalog select an item and click on the shopping basket to add the item to the shopping cart.

- Once I click on the shopping basket we are getting the below error

<b>Error when processing your request</b>

What has happened?

The URL http://mb1es1001.idcsap.com:8000/sap/bc/gui/sap/its/bbpsc01/ was not called due to an error.

Note

The following error text was processed in the system <b>SR6 : Subscreen not found</b>

The error occurred on the application server MB1ES1001_SR6_00 and in the work process 1 .

The termination type was: ABORT_MESSAGE_STATE

The ABAP call stack was:

SYSTEM-EXIT of program SAPLBBP_SC_UI_ITS

What can I do?

If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SR6 in transaction ST22.

If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server MB1ES1001_SR6_00 in transaction SM21.

If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 1 in transaction ST11 on the application server MB1ES1001_SR6_00 . In some situations, you may also need to analyze the trace files of other work processes.

If you do not yet have a user ID, contact your system administrator.

<b>Error code: ICF-IE-http -c: 001 -u: RAJ -l: E -s: SR6 -i: MB1ES1001_SR6_00 -w: 1 -d: 20070912 -t: 143649 -v: ABORT_MESSAGE_STATE -e: Subscreen not found</b>

If any have any idea about this error, please help me resolve it. Full points will be awarded.

[Former Member · Accepted solution]

Hi,

Pls see if the foll note helps:

Note 866121 - Launching catalog opens two windows/problem returning to SRM

Also what is the detailed log you are getting in SM21 for this error?

BR,

Disha.

Pls reward points for useful answers.

[Former Member · Accepted solution]

Hi Disha,

I am getting the below log in SM21

Documentation for system log message D0 1 :

The transaction has been terminated. This may be caused by a

termination message from the application (MESSAGE Axxx) or by an

error detected by the SAP System due to which it makes no sense to

proceed with the transaction. The actual reason for the termination

is indicated by the T100 message and the parameters.

Additional documentation for message ITS_P 040

Subscreen not found &1

No documentation exists for message ITS_P040

[Former Member · Accepted solution]

Hi Disha,

Thanks for the reply.

In my Shop screen, i have CCM catalog and also SRM MDM catalog. But i am getting the above error only for SRM MDM catalog.

Regards,

Nishkel

[Former Member · Accepted solution]

Hi,

The problem seems to be with the ITS settings.See the foll note:

Note 895183 - Internal ITS: Subscreen not found

Also see note 846797. This parameters apparently increases the memory size the ITS is able to handle. Restart the server and then check.

BR,

Disha.

Pls reward points for useful answers.

[Former Member]

Hi

This note applies to several reported Problems in SAP NetWeaver MDM 5.5

Note 1073793 - Problem solved, Fix will be delivered with MDM 5.5 SP06

<u><b>(The problem has been solved. The fix will be delivered with MDM 5.5 SP06)</b></u>

IMPORTANT:

This is a fix for the MDM standalone solution. If you are running a solution on top of MDM (e.g.SRM-MDM Catalog, GDS) please wait for a fix which is marked explicitly for this component.

<u>See related SAP OSS Notes as well -></u>

Note 1091133 SRM-MDM Catalog 1.0 SP00 Patch03 Hotfix05 Release Note

Note 1090789 SRM-MDM Catalog 1.0 SP01 Patch01 Hotfix02 Release Note

Do let me know.

Regards

- Atul

[Former Member]

Hi Atul,

That isn't the correct note. SAP have advised us to apply SAP Note 998326. Still waiting for my Basis guys to apply it and will post if this note solves the subscreen error.

Regards,

Shayne

[Former Member]

Hi Nish,

I have the exact same error. Did you find a solution for this error?

Regards,

Shayne

[Former Member]

Hay Shayne,

The error is not yet solved.

We have raised this issue with SAP.

Can you please send me the screenshot on mewanya@yahoo.com.

Regards,

NishKel

[Former Member]

Hi Nish,

I've sent you the screenshots of our errors.

Regards,

Shayne

[Former Member]

Hi NishKel,

We are also facing the same error SRM MDM "Catalog (Subscreen Error)".

Is the error solved? Can I know what steps you have taken for this?

You answer would be very helpful.

Thanks,

Yaseen M

[Former Member]

Hi Yaseen,

We Logged an OSS and the following seems to have worked. Apply all SAP Notes 1002668, 1055371, 1074188 & 1024304.

Alos, are you using an Integrated Call Structure for your catalog? If so, for a quick fix, change it to a Standard Call Structure (New screen) catalog and see if that resolves the subscreen issue, for the time being. We used this solution first and then applied the notes.

Regards,

Shayne

[Former Member]

Hi

<b>Check the SAP Note 967088 and download the configuration guide from SAP official website (SAP Marketplace - OSS Login required). Did you raised any message with SAP as well on this yet. If not, please do the same for faster processing of your query.</b>

<u>Please check what all error logs appear in SLG1 and RZ10 and RZ20 transactions in this case.</u>

Which SRM/CCM/MDM versions, support packs are you using ?

FYI, Catalog names are case sensitive.

OCI parameter should be like this.

0 http://<J2EEhost.domain>:<J2EEport>/SRM-MDM/SRM_MDM

10 username User1

20 password <blank>

30 server <MDM Server>

40 port <Repositiry port>

50 catalog <Repository name>

60 uilanguage SY-LANGU

70 datalanguage SY-LANGU

80 mask <blank>

90 named search <blank>

User name and password mainatined in MDM console is case sensitive.I would suggest you to follow this step

1.In MDM Console for User1 enter password as user1(note that password is all small case)

2.Ensure that you enter the password in similar manner in defining OCI.

<u><b>Please try the following OSS Notes & links below -></b></u>

OSS Note 895183

947362

938495

Note 871302 - Unable to switch between catalogs using F4 help

Note 890967 - /CCM/CHECK_TREX shows incorrect document content

Note 946185 - CCM20: /CCM/CHECK_TREX modifications

Note 707781 - Product search does not find all documents

Note 481295 - Short dump RAISE_EXCEPTION when expanding a product node

Note 723688 BBP TREX corrections for SRM 4.0 SP01

Note 778688 TREX_INDEX_MANAGER unit test update_view(): incorrect search

Note 930788 - Search help for catalog does not display all catalogs

Note 1028343 Changes in the repository not reflected in Catalog UI

Note 1015201 - SRM-MDM Catalog 1.0 Patch02 Release Note

Note 487917 BADI implementation f. BBP_CATALOG_CONTENT (Troubleshooting)

Note 877131 Product category is not permitted for the user

Note 623067 SRM 2.0 Integrated Catalog does not display catalog info

Do let me know.

Regards

- Atul