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Service Notification

Former Member
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Hi! All SAP Gurus

May i know what is meant by service notification?

thanx

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Sushmitha,

Service notification is a document create in the Service Management (SM) Module of SAP. The basis cycle in SM is Service Notification -> Service Order -> Confirmation of Service -> Debit Memo Request -> Debit Memo. The document is similar to the inquiry document in SD and is created when a service is to be provided to the customer.

Regards

NP

Former Member
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Hi!

Thanx for ur immediate response.

Can u eloberate it more?

i want t know more about it?

bye

Former Member
0 Kudos

Hi,

The notifications in the SAP System are part of a cross-application component that allow you to record, process, and manage different types of information. This information, for example, may consist of simple inquiries to complex, specialized problems.

For configuration of the notification use the path

SPRO -> Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notification -> Notification Creation -> Notification Types

To work with a notification document use the path

SAP Easy Access -> Logistics -> Customer Service -> Service Processing -> Notification

For more information about notification check the link below

http://help.sap.com/erp2005_ehp_02/helpdata/EN/2d/293d381f138268e10000009b38f8cf/content.htm

Hope this helped you to learn more about notification. Do reward if it had.

Regards

Nadarajah Pratheb