on 09-11-2007 4:16 PM
Hi! All SAP Gurus
May i know what is meant by service notification?
thanx
Hi Sushmitha,
Service notification is a document create in the Service Management (SM) Module of SAP. The basis cycle in SM is Service Notification -> Service Order -> Confirmation of Service -> Debit Memo Request -> Debit Memo. The document is similar to the inquiry document in SD and is created when a service is to be provided to the customer.
Regards
NP
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Hi,
The notifications in the SAP System are part of a cross-application component that allow you to record, process, and manage different types of information. This information, for example, may consist of simple inquiries to complex, specialized problems.
For configuration of the notification use the path
SPRO -> Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notification -> Notification Creation -> Notification Types
To work with a notification document use the path
SAP Easy Access -> Logistics -> Customer Service -> Service Processing -> Notification
For more information about notification check the link below
http://help.sap.com/erp2005_ehp_02/helpdata/EN/2d/293d381f138268e10000009b38f8cf/content.htm
Hope this helped you to learn more about notification. Do reward if it had.
Regards
Nadarajah Pratheb
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