Hi,
Please <b>read rules of engagement</b> before posting.
Step 1: Finding An Answer
Rule number one: Try to find the answer first. There are tons of resources out there, show that you have tried to find the answer. A question that shows that the person is willing to try and help themselves is more likely to be answered than one which simply demands information. Tell us what you have done to try and solve the problem yourself - often we can learn from that too!
Search the forums, the articles, the blog posts and the Frequently Asked Questions (FAQ) in the Wiki for your topic.
Step 2: Asking Your Question
Once you have verified that no resources are available for solving your problem, ask your question. Do the following:
- Use a Good Subject Line
The subject header is your golden opportunity to attract qualified experts' attention in around 50 characters or less. Don't waste it on babble like "Workflow question". We all have busy jobs, often we just skim through the list headings and read those that interest us. Also, DO NOT reply to an unrelated post to ask a different question. This confuses those reading the thread and may lose people that would be interested in your question. Always start a new topic with a new mail.
<i>Bad subject: Urgent problem with workflow</i>
Good subject: Error after transport: "Inconsistent workflow definition"
Do not use words in capital letters and any of the words: urgent, quickly, burning, etc in your message. Especially not in the title! This just irritates and does not help you get to your goal. From our side, we definitely do not answer faster when we see these words.
<i>The same goes for such things as ??? or !!! in appends. In the English language one ? or ! is sufficient to terminate a sentence.</i>
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