Shopping cart with service items
We have SRM 5.0 with classic scenario. When I am creating shopping carts with service items with more than one line item the follow on document is created with one line item . The other items are seen in item details under services tab.I think this is regular behaviour.
But ,When we check status of shopping cart the message ' follow on document created ' appears.The follow on document number cannot be seen .
In bbp_pd follow on document number can be seen and it ia also appearing in R/3.
Only problem is Number is not seen in status of shopping cart.I executed BBP_get_status_2 in SE38 . But no result.
Could anybody please help what could be the problem.
Thanks in advance,