on 09-10-2007 4:52 AM
Hi,
When I create a new message and assign the status SENT TO SAP, I would like to populate the field "Information for SAP" but this is greyed out all the time.
Can someone tell me how to enable this field so that I can put some details in it.
Also in tab "SAP Attributes" for transaction data SAPNET message details section is also greyed out. Please advise of cause
Yes I am in change mode.
Thanks
I have fixed this.
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Sure...this is how to fix the problem:
Go to SPRO>Scenario Specific Settings>Service Desk>Text Determination Procedure>Define TXT determination procedure.
Select CRM_ORDERH and double click procedure
Select SFLN001 (e.g or your customised name) and double click Definition of Procedure
In this screen ensure that changes field for Information to SAP is blank
Anything other then blank would signify a read or display only in the changes field (i.e. R, C..etc.
Hope this helps someone else as well.
rgds,
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