on 09-09-2007 7:49 AM
Dear Expert,
Can I input different items such as REN, TAN and others in one SO?
Can I use Returnable material for big value material?
regards
Gang
Hello,
Regarding your question "Can I input different items such as REN, TAN and others in one SO?" the answer is yes you can, but I suggest to take a close look at OSS note 778104 (Short text - Returns items and outbound delivery items in common delivery).
Regards,
Jan Pel
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HI
YOU CANNOT HAVE TWO ITEM CATEGORIES SUCH AS REN AND TAN IN SINGLE SO.
FOR REN RETURNS ORDERYOU HAVE TO USE THE DOCUMENT TYPE RE
REGARDS
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Hi,
Sorry I think we cannot have them togetherfollowing is the process need to be followed for returns
Processing returns after successful goods issue posting involves a cancellation of the goods issue posting process. This method allows you to reverse goods issue by creating a returns delivery and then posting goods receipt for it.
Process Flow
After billing the outbound delivery, proceed as follows:
Enter a returns order (order type RE) for the customer and the material involved.
You can create this returns order with reference to the original sales order. In this way, the document flow assigns the original order to the returns order. The original order quantities for the individual goods are proposed automatically. You can change the proposed quantities if necessary.
Create a returns delivery for the returns order. The system proposes the delivery type. The delivery quantities in the returns delivery must correspond to the goods issue quantities in the goods issue document that was posted incorrectly.
Post "goods issue" for the returns delivery. The system automatically recognizes the returns delivery as goods receipt and clears the original goods issue posting by carrying out the reverse posting. To post this goods receipt, proceed as if it were actually a Goods Issue Posting.
Invoice the business transaction with a returns credit memo. The system automatically proposes the billing type. The original billing document for the goods issue document that was incorrectly posted is cleared by this credit memo.
Yes can do it by maintaining a different doc. pric. proc.
Sail
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Hi Sail,
Our scenario is that we rent a device to customer and charge service fee, the customer can return the orginal device or a replacement to us.
we want to use one SO for rent and return with different lines, at begining we use one line to delivery the device, and use the second line for return.
any solution?
regards
Gang
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