I am looking for more than this, I am aware of how to configure Alerts but rather than I am looking for design side. We are in planning phase at this time , so we just anticipating Alert level for each and every exceptions for this integration.
1. How many levels and what type of Alerts need to be create for my scenario?
2. What type of exception level should trigger to Alerts for my scenario?
if u want to trigger alerts in case there is something wrong with the scenarios ,then u can use ALRTCATDEF ,but in case u want to trigger an alert if the SAP system is down or XI itself is down then go for CCMS.
first of all u need to decide as to under what condition u want to trigger the alert,then u need to decide wheteher u want to trigger generic alert or u want to trigger different alerts for different interfaces,then u need to decide what type of alert message u want to send and who all are to be notified.this all can be done in ALRTCATDEF
now comes CCMS,if u guys want to trigger alert in case of any failure in landscape,any system going down,or any fault which engulfs XI box itself(like power shut down,system failure etc)then use CCMS.
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