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Getting blank screen after logging onto the protal

ashwani_tomar
Participant
0 Kudos

I am using IE 6.0 and whenever i log on to the portal i get a blank screen. It had happened to me before but after java updates it worked fine now it happened again.Any clue?

Thanks in advance

-Ashwani

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Ashwani,

Please check the IE 6.0 settings once again and give the security settings -> LOW

This may solve your problem, if not please look into the log files, like defaultTrace.trc etc.,.

Are you getting all the screens of java (i.e Home page and NWA etc.,) correctly?

Regards,

Phani kumar.

ashwani_tomar
Participant
0 Kudos

Phani,

I had reinstalled my Java runtime enviroment 1.4 and it fixed my problem. Yes i was getting Home page but after logging on to the portal i was getting blank page.I have put my security settings to LOW as per suggested by you , hopefully i won't have this issue again.

Thanks

-Ashwani

Answers (0)