RWB issue Channel started but inactive

[former_member194677]

Hi,

In RWB the SOAP adapter is showing status message as"Channel started but inactive" but all the SOAP adapters are active in Directory.

This is happening only in new environment Pre-Production.

Valueable inputs will be appreciated.

Thanks

Santosh

[Former Member]

Hi Santosh,

SOAP adapter shows "Channel started but inactive" message when there are no messages processed till now(after activating any changes to comm channel or server is restarted). Once a message is triggered in SOAP adapter, this will go away. Try to trigger a message and see.

Regards,

Sreenivas

[former_member194677]

Hi Sreenivas ,

We try to process the message after transporting all the object from quality to Pre-Production. I have made some changes in comm channel description and activated but still the problem persists in RWB.

Thanks

Santosh

[Former Member]

hi ,

As srinivas mentioned tigger that SOAP Adapter once and check..

Regards,

Kumar

[Former Member]

Santosh,

Have you triggered the message from extenal system after activating your comm channel? What error did you get?

Regards,

Sreenivas

[Former Member]

Hi,

In the communication channel monitoring the adapter might have been stopped.

Check that and start if is STOPPED.

Regards,

Kumar.

**Reward points if helpful!!!

[former_member194677]

Hi,

The message showing in RWB is "Channel started but inactive" .

and the status in Communication channel is active.

Thanks

Santosh

[prateek]

It means that channel is not performing any task of message flow. This is a typical behaviour of SOAP channels. The inactive state shows that no message has been processed yet. U can continue trying out ur scenario.

Regards,

Prateek