Survey: locked questionnaire in creation

[Former Member]

Hello,

We have SRM installation with:

SAP_ABA 700 0010 SAPKA70010

SAP_BASIS 700 0010 SAPKB70010

SRM_SERVER 550 0007 SAPKIBKT07

When a vendor logs the ROS registration form (BSP ROS_SELF_REG) a

questionnaire is sent to his e-mail as a web-link.

When the vendor tries to open the questionnaire link the system

issues an error message due to lock problems.

This is exactly the symptom of SAP Note 1030665 - SURVEY/WEB_REQUEST:

Lock problems during creation .

We implemented this note but the problem still happens.

We also checked Sap Note 912967 BSP session does not terminate correctly

We tried the solution exposed in this note (do not have pop-up blocks

in the browser) but the problem continues.

Anybody has a solution?

Thanks.

Guido

[Former Member]

Hi Guido,

you need to configure an anonymouse login for the ROS Services.

Assign a user and a password in the service files.

Cheers,

Claudia

[Former Member]

Thank you Claudia,

the user is already assigned to the service.

any other idea?

thanks

Guido