Template editor not inited

[Former Member]

Very similar to a recent post, we are unable to load the display and query template editors and rececive the same java console errors:

load: class iQueryTemplateEditor not found.

java.lang.ClassNotFoundException: iQueryTemplateEditor

at sun.applet.AppletClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadCode(Unknown Source)

at sun.applet.AppletPanel.createApplet(Unknown Source)

at sun.plugin.AppletViewer.createApplet(Unknown Source)

at sun.applet.AppletPanel.runLoader(Unknown Source)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed.

at sun.applet.AppletClassLoader.getBytes(Unknown Source)

at sun.applet.AppletClassLoader.access$100(Unknown Source)

at sun.applet.AppletClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 10 more

If on the actual server rather than connection via client machine we also receive the message 'applet iquery TemplateEditor not inited' as well.

There were no issues with our development server, both templates work fine including client connections. Production server does not work. I was hoping that the additional message may shed some light to someone on the issue.

Any input is appreciated,

Thank you...George Herrick

[erik_schrampf]

Herrick,

Do NOT try installing JRE 1.5 or 1.6 on the server it is not supported or recommended. JRE 1.5 may be installed on the client but there are subversion recommendations.

Are you able to open the editors using localhost, you said you were not when you tried on the server but was it using localhost.

The problems seems to be related to a permissions problem not enabling the downloading of an Illum8.zip file to the following folder This zip file is downloaded and copied to \Documents and Settings\

<your profile>\Application Data\Sun\Java\Deployment\cache\

javapi\v1.0\jar. Remove any archive in this folder and try again.

Check if there is any software on your system including any IE settings that may be blocking this download.

What version of Java is currently installed?

Erik

[Former Member]

Eric,

Thank you very much for your input. A member of our infrastructure team brilliantly figured out what the issues were and we are up and running. In the event that this may help others, the following is what was done:

Best guess is that the issues were related to MSXML where somehow these DLLs were corrupted and were causing all sorts of issues (like the management plugins not working properly).

The following steps were followed:

1) Install MSXML 6.0 <- fixed the msc issues and made windows update work

2) Install all updates (Includes SP2 for the OS, .NET 2.0 and 3.0 Frameworks, and a bunch of other patches including 1 more MSXML update)

3) Re-install IIS

4) Re-install XMII

An issue with IIS was affecting all MSC plugins (user manager, services, etc.)

- Apparently it’s an issue related to MSXML – if you re-register the DLLs the MSC plugins started working. The batch file left to re-register the DLLs was left.

- Conducted MSXML cleanup where the latest version was installed and things started working as they should.

George

[Former Member]

Dear Herrick

Try this by installing JRE 1.5 or 1.6 (from Sun Microsystems), then dont forget to restart

Regards

Som